October 26, 2021


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Some Guidelines in Choosing a Business Phone System

An enterprise would choose a business phone system depending on its size and how many extensions it needs. In our modern world today, having a business phone system is becoming a necessity in order for the company to operate.

There are four major kinds of business phone systems that are sold in the market today. The key systems included are named as PBX or Private Branch Exchange system, KSU-less phones, and Voice-Ove-Internet Protocol or VoIP. There are various features in each business phone system and they all can accommodate the needs of the individual or company depending on the purpose.

A device called the key system unit or KSU, mainly controls the key phone systems. Note that the business phone systems have features that are not found in a traditional phone. The system of key phone allows a user to make calls to other office extension and gives only one approval to hold the line. Small and medium based enterprises consider the key phone systems as the best business phone system since this system can accommodate five to forty extensions. The cost of these key systems could range from $350 to $1000 per user depending on the features.

If an organization would have a need for advance functionality plus a more than 40 extensions, it is advisable to get the PBX system or private branch exchange systems as the best solution. The size of the older model of branch exchange systems was huge, but with the advancement in technology the size was redesigned into a smaller version that can be placed on top of a desk complete with its features. These private branch exchange systems are totally programmable and could cost to around $800 to $100 per user. Considering the above features, large and medium sized corporations with more than 100 employees are favouring the private branch exchange systems.

If you want a system that you can move around the office and not permanently wired into an office, plus can accommodate a maximum of 10 extensions, then the KSU-less phone system is for your company. There are KSU-less phone systems that offer features similar to key and PBX systems, making it the best business phone system for small offices with lesser number of employees. It is not expensive to buy a KSU-less phone system because it costs only to around $130 to $225 per phone, but it does not come with a support by a telecom vendor. In this case, you have to do some shopping, installing, programming and maintaining of the system yourself.

Considered as the latest technology in the business phone system is the voice over internet protocol or the VoIP. This new telecom technology is widely used by small, medium and large enterprises.

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